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FAQs
WILL MY FIREARM ORDER SHIP TO MY HOME?
By federal law, all firearms must be shipped to a valid Federal Firearms License holder. Firearms WILL NOT be shipped to a customer’s residence. We can ship to the FFL of your choosing that is near you. Select an FFL from our available list during checkout, or have your chosen FFL provide us with the license, referencing your name and order number, after purchasing.
HOW DO I PLACE AN ORDER WITH GUNBUYER?
Our shopping cart can be accessed by the link in the upper-right corner of all GunBuyer pages. You can put the items you would like to purchase in this cart while you continue to shop. Placing an item in your cart does not obligate you to purchase it. You can delete the item from your cart later. To put an item in your shopping cart, browse our categories or search for an item by typing it into the search bar. When you find an item you would like to purchase, click on “add to cart." Once your cart contains all of the products you would like to purchase, click on the “View Cart & Checkout” button to finish your order. For further detailed instructions you can visit our "Buying Guns Online" page.
WHY DO SOME WAREHOUSES SHOW DIFFERENT PRICES?
We ship from multiple warehouses and at times run specials independently depending on a number of factors such as freight costs, special one-time purchases, overstocks, etc. A cheaper price does not mean the firearm or product is used or blemished. Prices may vary but the product you receive will be the same regardless of warehouse.
I NEED TO RETURN AN ITEM THAT I ORDERED THAT WAS NOT THE CORRECT TYPE/SIZE.
Please follow our guidelines for returning an item and view our Returns page. Be aware that ammunition and food are not returnable or refundable; all sales are final.
I HAVE CHANGED MY MIND AND WOULD LIKE TO CANCEL MY ORDER. WHY ARE YOU CHARGING ME A 10% CANCELLATION FEE?
The 10% cancellation fee covers our bank processing fees and administrative costs of changed orders. The 10% charge applies to your total order. Our business is not set up to cancel of change orders easily. We apologize for having to implement these fees, but it is necessary in order to keep our prices low for our customers.